Supportive supervision of social workers in the health system
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Keywords:
supportive supervision, social workers, health care system, professional stress, feedback, reflection.Abstract
This scientific article is dedicated to the study of supportive supervision as an important element of professional support for social workers in the healthcare system. It is crucial to understand the essence and mission of social workers in the healthcare system correctly. Supervision in social work is one of the effective methods for improving service quality and preventing professional burnout among employees in this field. It is defined as a method through which a more experienced specialist helps the supervisee perform their functional duties in accordance with accepted standards. Supervision helps resolve professional difficulties, analyze the effectiveness of actions towards clients, evaluate goals objectively, rethink reactions in difficult situations, and assess professional capabilities, client relationships, and colleague interactions from a new perspective to find new solutions.
The article presents an overview of the main concepts and methods of supportive supervision and its role in enhancing the quality and effectiveness of social workers' performance in healthcare. The research outlines the principles and practices of supportive supervision, including self-regulation, reflection, feedback, and professional development processes. Special attention is given to the impact of supportive supervision on reducing professional burnout and improving the quality of services provided in the healthcare sector. Additionally, the article discusses the challenges and prospects of implementing supportive supervision in the modern healthcare system, including the need for training and supporting supervisors, adapting supervision methods to the specifics of social healthcare services, and developing effective collaboration models between leaders and social workers.
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Copyright (c) 2024 Bulletin of L.N. Gumilyov Eurasian National University. Pedagogy. Psychology. Sociology series.
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