Strategic management of the quality of students’ knowledge at Abai university in the Republic of Kazakhstan

Abstract

In this paper, the authors consider the strategic management of students’
knowledge quality in a modern RK higher education institution by the example of
KazNPU. It is worth noting that today a modern competitive university should have
a well-established, effective system of strategic management of the quality of future
specialists’ training, including new organizational and methodological approaches.
The authors have identified the main elements of strategic management of students’
knowledge quality in KazNPU. Also, the authors conducted a questionnaire via google
survey regarding the study of strategic management of the quality of knowledge of
students taking place in KazNPU. The purpose of this study is to assess the strategic
management of the quality of students’ knowledge in a modern university. It was
found that during the analysis, the strategic management of the quality of students’
knowledge has a fairly positive rating and ranges from 6.1 to 9.2 points. In general,
it can be determined that the information work that supports the learning process is
rated quite high at all institutes. It is also worth noting that of the proposed areas of
work organization within the educational process, the lowest score from the students
were such as the provision of the base of practice, accessibility and schedule of the
digital service centre for students: printing, copying) and convenience of the schedule
of classes. Thus, the authors pointed out that it is necessary to apply innovative
methods for the development of strategic management of students’ knowledge quality
in higher education institution so that students use the acquired skills and knowledge
in their professional activities in cost-effective branches of science